1. What Personal Data We Collect

3. Lawful Grounds & Consent

When you interact with Pandit Zo through panditzo.in, submit custom commission requests, or reach us via contact forms, phone, WhatsApp, or email, we may collect information including your full name, email address, phone number, shipping and delivery address, custom idol specifications, order history, and payment status details processed securely by our banking partners.

We process your personal information under lawful grounds including contractual necessity to deliver purchased artwork, legal compliance under applicable Indian laws, and your explicit consent provided when reaching out via forms or messaging channels.

4. Absolute Non-Sale Commitment

2. Why We Collect Your Information

Pandit Zo does not sell, trade, rent, or lease your personal information to third parties for monetary consideration or commercial gain. Your details remain confidential within our artisan network and authorized operational partners.

We gather and use personal details strictly to sculpt and deliver your handcrafted idol orders, fulfill bespoke commission specifications, respond to your inquiries, facilitate safe payment processing, manage shipping logistics, protect website security, and refine our online gallery experience.

Sharing, Security & Storage

5. Trusted Service Providers

7. Retention Policy

We share necessary operational data only with trusted partners required to deliver our services, such as website hosting platforms, secure e-commerce checkout systems, verified payment gateways, courier and courier tracking services, messaging infrastructure like WhatsApp, and legal authorities if mandated by Indian law.

Personal data is retained only for the duration needed to fulfill order requirements, resolve ongoing queries, archive custom artwork documentation, or satisfy tax, accounting, and statutory requirements under Indian law.

8. Cookies & Technology

6. Protection & Safeguards

Pandit Zo uses standard cookies and similar browser storage techniques where applicable to support fundamental website functionality, prevent security exploits, evaluate basic site traffic analytics, and remember basic user navigation preferences.

We enforce reasonable administrative, electronic, and physical safeguards designed to keep your personal records protected against loss, unauthorized access, misuse, or unwanted disclosure.

Customer Rights & Policy Terms

9. Access, Correction & Erasure

11. Third-Party Links

Subject to applicable law in India, you have the right to request access to your stored personal information, request corrections to inaccurate records, withdraw consent for communications, or seek deletion of non-essential records by contacting us directly.

Our platform may feature links to third-party tools or communication platforms, such as WhatsApp. Pandit Zo is not responsible for the privacy policies or content practices of external sites.

12. Policy Revisions

10. Children's Privacy

We may update this Privacy Policy from time to time to reflect operational, legal, or statutory updates. Any changes become effective immediately upon being published on panditzo.in.

Our site and offerings are intended for adult patrons and sculpt art enthusiasts. We do not intentionally collect or process personal data from children under 18 years of age.

For questions, grievances, data correction requests, or queries regarding personal data handling under applicable Indian data protection law, please contact Pandit Zo through any of the following channels:

Pandit Zo Privacy & Grievance Office

Pandit zo
Privacy Email: [Contact@panditzo.in]

We review all formal privacy requests promptly and strive to address queries in accordance with applicable statutory timelines.